What can insurance do for shared bicycles (on)

â–¡ Peng Yuan Hanjing Baoxie

Shared bicycle refers to the provision of bicycle and bicycle sharing services on campus, subway stations, bus stations, residential areas, commercial areas, public service areas, etc., which is a new form of sharing economy. Shared bicycle is the new economic love base, net worth and information form under the Internet + sharing economy model. It fundamentally changes the urban travel mode and solves the travel problem of the "last mile" of the citizens.

Since 2016, shared bicycles have gradually entered major cities, and the number of vehicle inputs has increased steadily, and consumer participation has been very hot. However, due to the relative lag in management and services, the rapid increase in shared bicycles has brought challenges to urban management, public order and consumer protection. In late March 2017, China Consumers Association organized a symposium to promote shared bicycle services and issued a view on sharing bicycles. The China Consumers Association recommended that relevant government departments should introduce sharing bicycle management rules or guidance as soon as possible, strengthen the regulation of the shared bicycle industry, and promote the construction of urban slow-moving vehicle infrastructure.

The first is to strengthen the management of the shared bicycle industry and introduce service management specifications as soon as possible. Recently, the problem of safe riding protection in the shared bicycle field, the difficulty in returning the balance of the deposit, the disorderly placement, and the disorderly parking have become the main defects of consumers and the community. Relevant government departments should introduce sharing bicycle management rules or guidance as soon as possible, strengthen the regulation of the shared bicycle industry, promote the construction of urban slow-moving vehicle infrastructure, and ensure consumers' personal safety, financial security, and personal information security. The traffic is more comfortable and convenient.

The second is to urge the sharing of bicycle companies to be honest and trustworthy and operate according to law. A shared bicycle enterprise shall, in accordance with relevant laws and regulations, clarify its responsibility for vehicle supply and safety protection, clarify that the deposit and balance management meet the essential requirements of third-party supervision, and publicize the fund supervision method; actively improve product quality, service capability and management. Level, take the initiative to make safe and healthy car tips to consumers; ensure the quality of bicycles meets the requirements of safety, hygiene and comfortable riding, ensure that the deposit and balance of the consumer can be refunded in a timely manner, and ensure that the bicycle is delivered to meet the actual needs of consumers. To ensure that the channels for consumer complaints are smooth and the compensation for damages is reasonable.

Once again, it is necessary to advocate consumer rational consumption, civilized use of cars, safe riding, and active rights protection. As a user of shared bicycles, to make rational consumption, the recharge amount should not exceed the normal use range. If you do not use it for a long time, you should apply for a refund in time; you must abide by the road traffic laws and regulations, and develop a civilized and hygienic habit of car use. Cycling, orderly parking, do not let children under the age of 12 ride bicycles; to play the spirit of ownership, find that chaos, chaos, illegal use of shared bicycles, to help companies to persuade, if necessary to the bicycle platform or municipal management Reporting by other departments to jointly build a good social public order; in the process of using the vehicle, once the legal rights and interests have been damaged, it is necessary to actively report to the platform according to law, and report to the local consumer association or the industrial and commercial and market supervision departments when necessary.

According to reports, the Shanghai Quality Supervision Bureau recently organized the Shanghai Bicycle Industry Association, and the bicycle industry associations of the main bicycles in the United Nations have jointly completed the draft of the “Communication Standards for Shared Bicycles” and other groups of standards, on the quality and service of shared bicycles. Make provisions. At present, the draft for comment has been completed and is being publicly solicited for comments. It is clearly stated in the standard that the quality requirements for some key components of shared bicycles need to be higher than the national standard. Since the shared bicycles are used and parked outdoors, the quality of the users is uneven, so the quality of key components such as the frame must be higher than the national standards. At the same time, in order to ensure the stability of the shared bicycle, the fasteners used in the shared bicycle must increase the tightening torque and the anti-loose requirements, as well as improve the anti-rust requirements for some parts and waterproof requirements for some special parts. The standard also imposes requirements on special parts for shared bicycles, including locks, solid tires, and integral wheels. In addition, the standard also requires that the shared bicycle stock car must be “physical examination” every year, forced to scrap 3 years on the road, and the vehicle integrity rate is over 95%. This standard is the first standard in China to be shared by bicycle groups. It is relatively perfect in terms of service and technology for sharing bicycles.